Your local insurance agent does a lot more than you might expect. We are paid a percentage commission by the insurance company set by contract. But, we also understand that if we are to attract and retain clients, we must provide the best service we can. These are the services we provide to you.

insuresource help claims processThe agent’s role is to estimate the cost of your insurance, complete the application, have you sign it, transmit your down payment to the company, change your policy, and cancel your policy. All the rest is up to you. You go about your life hoping nothing terrible will happen. Insurance is there in case it does. Should you have a claim against your policy, we will guide you through the process. No, we are not the adjusters and don’t have access to the account that will pay you the settlement. The insurance company does. We’ll find the right person who will handle your claim from start to finish. Record the adjuster’s name assigned to your claim, the phone number and extension, and your claim number. Sometimes you can’t resolve a claim issue. That’s where we can help. We’ll assess the status and contact the right people to move the process along.

The journey begins with a quote. We will gather only the information we need to give you an accurate quote and nothing more.
Life changes constantly. Your insurance policy can too. Depending on the company, you can make changes yourself online or on an app on your phone, or you can call, text, or email us the changes.
A binder is a temporary policy. Sometimes a lender or dealer will want immediate proof of coverage beyond the ID card you carry in your wallet or car. We'll email them a binder anytime upon your request.
Claims Assistance
We'll help you through the process after you have had an accident or loss. Your ID card has the claims phone number, but you can call or text us from the road or as soon as it's safe if you are unsure what to do next.